We are seeking a professional individual to join our team as a Lead Salesforce Consulting (d/f/m)
What you´ll do:
Lead and develop the Sales Force Consulting team at Kleinanzeigen (4 FTE)
Local product ownership of Salesforce CRM system for Kleinanzeigen’s B2B customer base (Sales Cloud & Service Cloud)
Collaborate with cross-functional Business Unit leadership team to align business needs with functional planning and prioritization
Key contact and coordinator for collaboration with our Amsterdam-based global Adevinta infrastructure team that is responsible for our Billing and CRM systems
Drive continuous system-based process improvements
Lead / supervise local implementation efforts of major CRM projects
Supervise support of Sales and CS teams, providing performance dashboards and reporting
Supervise quality monitoring of system data
Who you are:
7+ years of experience in a CRM/Salesforce.com environment (Sales Cloud & Service Cloud)
(Virtual) team management experience and leadership: minimum of 3-5 years
Passion for translating business requirements into technological solutions
Prior proven experience as a partner bringing together Business & Technology teams
Project management knowledge, ideally experience in agile and/or cross functional teams
Collaborative, team-oriented, service-oriented approach to complex challenges
Eloquence in both verbal and written communication skills
Strong analytical skills as well as attention to detail
A self-starter personality who takes ownership and accountability
Experience in navigating multiple stakeholders across a larger organisation
Business fluency in English, German skills are a plus
What you’ll get from us:
Opportunity to shape the way we work. Your feedback and opinions are valued at all levels of the organization
Benefits including stock purchase plan and annual bonus plans
Flexibility to work when and how you want - flexible hours, autonomy to set your own agenda, choice of phone and computer
Smart Working Policy - work remotely some of the time, balanced with time in the office together with your team - between 5 and 45 days per quarter in the office depending on each team. (Please clarify this for your team during your first interviews!).
‘Work from anywhere’ weeks - up to four weeks working from anywhere, including from another country, as long as you have an internet connection!
Career development, including individual training budget and language classes
28 days of holidays
Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
Covid-19: We’re reviewing the situation on a regular basis to ensure that we follow all local government guidelines and put the health of our people first. All interviews are currently taking place virtually.
eBay Kleinanzeigen is the most-visited general classifieds site in Germany and growing at speed. Currently, we have more than 45 million live ads and 35 million unique visitors per month – with the majority on mobile devices. eBay Kleinanzeigen helps people find whatever they’re looking for and every connection made or item found makes a difference by creating a world where people share more and waste less.
Customer centricity and passion for our products is what helps us to develop our platform. Our agile environment, weekly usability tests, prototyping and multi-functional teams make our product better every single day. If you’re passionate about joining a purpose driven community that is dedicated to building an ambitious and diverse work environment, join eBay Kleinanzeigen.
eBay Kleinanzeigen is part of Adevinta: a global online classifieds specialist and sustainability leader with 40+ products in 15 countries.